Shipping policy
London the label Shipping Policy
At London the label, we are committed to providing an exceptional shopping experience for our United Kingdom customers, including clear and straightforward shipping policies. We offer free shipping on all orders within the United Kingdom.
Shipping Locations
This shipping policy applies to orders shipped within the United Kingdom.
Delivery Times
Below are the estimated delivery times for all packages:
-
Order cutoff time: 3:00 PM (GMT+01:00). Orders placed after this time will be processed the next business day, which may add an extra day to the delivery estimate.
-
Order handling time: 1 to 2 business days (Monday to Friday). Once your order is processed, it will be shipped by one of our trusted carriers.
-
Transit time: 5 to 7 business days (Monday to Friday).
-
Estimated delivery time: 6 to 9 business days.
Carrier Services
We partner with the following reliable carriers for deliveries within the United Kingdom:
-
Royal mail
Shipping Costs
Free Shipping: All orders within the United Kingdom qualify for free shipping, with no minimum order requirement.
Delivery Issues
If you experience any issues with your delivery, such as delays or lost packages, please contact our customer service team immediately. We are here to assist you and ensure your order arrives safely and on time.
Tracking Your Order
Once your order has been shipped, you will receive an email notification containing a tracking number. You can monitor your package’s journey on our Order Tracking page.
Questions?
Visit our FAQ page or contact our customer service page. Frequently Asked Questions
Contact Information
Store name: London the label
Address: Oostersingel 23, 10, 9713 EX Groningen, Netherlands
Email: support@london-thelabel.com
Phone number: +447877418527
Company name: Maye Commerce
Company number: 87126931
TAX number: NL004360479B22
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (GMT+01:00)
We do our best to reply to your e-mail within 1-2 business days.